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Dynamics Adept Consult

1. Who we are

Dynamics Adept Consult is a division of Metaling d.o.o. Beograd (METALING DOO BEOGRAD), Birčaninova 4a, 11102 Beograd (Savski Venac), Serbia. PIB 100221092, MB 06290493.

Metaling d.o.o. Beograd is the controller of the personal data described in this notice. In this notice, "we" and "us" mean Metaling d.o.o. Beograd, trading as Dynamics Adept Consult.

You can reach us about privacy at [email protected].

2. What this notice covers

This notice explains how we handle personal data when you visit dynamicsadeptconsult.com, fill in our contact form or email us. It does not cover data we process for clients under a contract; that is governed by the contract.

3. The personal data we collect

When you use the contact form: your name, company, role, work email, country, the topic you choose and your message.

When you email us: your email address, name and anything you include in your message.

When you visit the site: technical data that web servers usually record, such as IP address, browser type, pages requested and time of access. Our hosting provider, Cloudflare, processes this data to deliver the site and protect it from attacks.

We don't ask for sensitive personal data. Please don't include it in your message.

5. Cookies and analytics

We use Cloudflare Web Analytics to see how many people visit the site and how fast pages load. It doesn't use cookies and doesn't track you across other websites. We see only totals, not individual visitors.

The contact form uses Cloudflare Turnstile to block spam. Turnstile checks technical information from your browser, such as your IP address and browser type, and doesn't use cookies to collect or store information.

We don't use cookies for analytics or advertising, so the site doesn't show a cookie banner.

6. Who we share it with

Only the two partners, and people working with us under our direct lead, see your inquiry, and only to respond to it.

We use these service providers to run the website and handle email:

  • Cloudflare, Inc.: hosting, content delivery and website security; website analytics; spam protection and processing of contact-form submissions.
  • Microsoft (Microsoft 365): our email. Contact-form messages and emails to us are delivered to and stored in our Microsoft 365 mailbox.

They process data only on our instructions.

We may disclose data if the law requires it.

7. International transfers

We are based in Serbia. Cloudflare and Microsoft may process data outside Serbia, including in the EU and the United States. Where the law requires it, these transfers rely on appropriate safeguards, such as the standard contractual clauses in the providers' data processing terms.

8. How long we keep it

  • Contact-form and email inquiries: 12 months after our last contact, unless the inquiry leads to a contract.
  • Technical logs: we don't keep our own server logs. Cloudflare processes technical data to deliver and protect the site and keeps it under its own retention rules.
  • Analytics data: we see analytics only as totals that aren't linked to individual visitors. They are kept for as long as Cloudflare Web Analytics provides them.

9. How we protect it

We use appropriate technical and organizational measures to protect personal data and limit access to people who need it.

10. Your rights

Under the EU General Data Protection Regulation (GDPR), where it applies, and the Serbian Law on Personal Data Protection, you have the right to:

  • access the personal data we hold about you;
  • ask us to correct it;
  • ask us to delete it;
  • ask us to restrict how we use it;
  • receive it in a portable format, where that right applies;
  • object to our use of it based on legitimate interests;
  • withdraw consent at any time, where we rely on consent, without affecting earlier use.

To use any of these rights, email [email protected]. We'll reply within the time the law requires.

11. Complaints

If you're unhappy with how we handle your data, please contact us first. You can also complain to the Commissioner for Information of Public Importance and Personal Data Protection of the Republic of Serbia, or, if you're in the EU/EEA or the UK, to your local data protection authority.

12. Changes to this notice

We may update this notice. The date at the top shows the latest version.

13. Contact

Metaling d.o.o. Beograd (Dynamics Adept Consult)Birčaninova 4a, 11102 Beograd (Savski Venac), Serbia[email protected]